Privacy Policy

Last Updated: 19th March 2025

Mettalex ("Mettalex," "we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our websites and services, including www.mettalex.ai, beta.mettalex.ai, and any affiliated services or platforms (collectively, the "Services").

1. INFORMATION WE COLLECT

We collect personal information directly from users, automatically through their interactions with our Services, and from third-party sources.

Personal Information You Provide:

• Account Information: Email address, public blockchain address, and other identifiers linked to your crypto wallet.

• Transaction Data: Wallet addresses, token balances, transaction metadata, and activity on the platform.

• Communications: Any data shared via contact forms, emails, or customer support channels.

• Marketing Preferences: Email addresses collected for newsletters or updates (opt-out options are provided).

Information Automatically Collected:

• Device identifiers, IP addresses, browser type, usage patterns, referral URLs, and interactions with our platform are collected via cookies and similar technologies.

Information from Third Parties:

• Business Partners: Data shared by vendors or platforms we integrate with.

• Crypto Wallets: When connecting wallets like MetaMask, ASI Wallet, or Keplr, we may access wallet addresses and relevant on-chain metadata.

• Social Platforms: If you interact with us through platforms like Twitter/X, we may receive information as governed by their privacy settings.

2. HOW WE USE PERSONAL INFORMATION

We use the information we collect to:

• Provide, improve, and maintain our Services.

• Authenticate users and manage access.

• Respond to inquiries and provide customer support.

• Send service announcements, technical notices, and marketing messages (with opt-out mechanisms).

• Conduct analytics, research, and performance monitoring.

• Fulfill our legal obligations and enforce our terms.

3. HOW WE SHARE PERSONAL INFORMATION

We may share personal information in the following cases:

• Public Blockchain: Due to blockchain’s nature, wallet addresses and transaction history are publicly visible and immutable.

• Service Providers: With third-party vendors offering analytics, marketing tools, hosting, and support services.

• Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.

• With Consent: Where you have explicitly consented to information sharing.

4. CONTROL OVER YOUR INFORMATION

Marketing Preferences:

You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any of our emails.

Modifying or Deleting Your Data:

While blockchain records cannot be altered, you may request modifications or deletions of other personal data we store by contacting us.

5. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under this age.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to improve our Services and personalize user experience. You can manage cookie preferences through browser settings or use our cookie banner where available.

7. DATA RETENTION

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Users can request data deletion by contacting us.

8. DATA SECURITY

We implement appropriate security measures—including encryption, firewalls, and secure servers—to protect personal data from unauthorized access, disclosure, or destruction.

9. COMPLIANCE WITH INTERNATIONAL LAWS

We comply with the following data protection laws and others as applicable:

• GDPR (EU): Users may request access, rectification, erasure, or restriction of personal data.

• CCPA (California, U.S.): Users can request to know, delete, or opt out of the sale of their data.

You may exercise your rights under these laws by contacting us (see Section 11).

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date, and we will notify users of significant updates where appropriate.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

📧 Email: info@mettalex.ai
🌐 Website: https://www.mettalex.ai/legal/privacy